probono.net Admin Manual/ QuickStart Guide
Welcome to the probono.net Admin Manual. Here you will find detailed information on how to utilize the different tools that can be enabled for your probono.net site. Note that each practice area of your site will have its own set of admin tools. This manual is organized by tool - click on the title of a tool to get started. Depending on your site configuration, certain tools may be available to only admins, members only or all users. Most content can be administered via the Admin Inbox and directly via the resource itself. Your site may also use different design themes than the examples shown below,.
Please contact our HelpDesk with any questions, including new site set-up inquiries, or view this slick deck for an overview of probono.net platform features.
QuickStart Guide
Getting Started
- Login with your admin credentials and navigate to the Admin Inbox (this will be in a number of locations, like the footer or bottom right corner, depending on your site)
- Review any content items marked as "Awaiting Approval" in the admin inbox
- Under "Area Utilities," grab the "Area Activity Stream RSS Feed" and enter on feed2mail if you would like to get Admin Inbox updates directly in your email inbox!
- Review reports to assess your site content. The may be accessed on the right side of the Admin Inbox. If you are using the opportunities guide tool, be sure to view those reports as well. There should be a link to those reports in the Admin Inbox.
- If there is a membership component of your site, you may want to download the member roster to be familiar with site members.
- Learn about other tools by requesting a training at our HelpDesk and and other support resources offered by Pro Bono Net. Let us know how we can help you address other needs within your justice community by requesting a one-on-one meeting at our HelpDesk, too! If it's a topic we're not able to help with, we'll do our best to suggest other resources or people in our network who can help.
Next Steps
- Get set-up with admin permissions to probono.net (provided by the previous site admin or by Pro Bono Net at our HelpDesk)
- Sign up for the probono.net listserv by sending an email to pbnadmins-subscribe@mail.lawhelp.org
- Verify that the Join Email information is correct (for sites with a membership component). The Join Email is generated when a new member applies for membership and/or is approved. Contact our HelpDesk to make any updates to the form
- For site domains that are not registered with probono.net, verify your registrar login information.
Basic Tools
Homepage and Other General Information
- Geo Area Designs
Practice Area Designs
Site Container Types:
Flexible Content Page Tool (About page, Help page, etc. )
- Overview
Adding Subpages
Modifying a Landing Page
Modifying a Flat HTML Page
Updating or Deleting a Page
Content Sharing
Tips
Admin Inbox
- Managing Content
Shared Inbox Search Settings
Adding Shared Content from Other Sites
Site Reports (also, see Reports below)
Area Utilities
Email Sharing
External RSS Feed Importer
Member Joining and Approval
- Joining a Practice Area or Website
Approving, Updating and Deleting New Members
Reviewing a Join Form
Area Specific Questions
Email Alerts
Roster Tool
Reports
Searching
Content Tools
Library
- Posting a New Folder
- Updating Library Folders, Subfolders, and Resources
- Posting a New Library Resource
- Approving, Updating or Deleting a User-Submitted Resource
- Content Sharing
Calendar
- Posting a Calendar Event
- Approving, Updating or Deleting a Calendar Event
- Guidelines for Formatting Calendar Event Content
- Content Sharing
News
Custom Resource Page
Communication Tools
Listservs
- Adding a Listserv
- Subscription Options
- Email-based Commands
- Tips for Composing a Message
- Listserv Attachments
- Administrator Icons
Mailings
- Step 1: Select Target Members
- Step 2: Filter Recipients
- Step 2b: Area Specific and Admin-only Questions
- Step 3: Assemble the Message
- Step 4: Scheduling
- Including links to your site
- Bounce Reports
Volunteer Engagement Tools
Opportunities Guide
- Posting an Organization
- Managing Organizations: Updating, Approving, or Deleting an Organization
- Customizing Options for the Opps Guide Search Form
- Opps Guide Reports
- Associating Cases and Projects
Projects Tool
- Filtering and Searching for a Project
- Posting a Project
- Approving, Updating or Deleting a User-Submitted Project
New Cases
- How a Prospective Volunteer Can Use the Application
- Posting a Case
- Customizing Application Settings and Email Alerts
- Admin Inbox and Admin Reporting
Toolkits
Be sure to also check out our Content Style Guide and Integrating Multimedia Guide for information on formatting content and using multimedia!