This webinar will explore different approaches to integrating
user testing into the development of legal content for diverse audiences. Examples may
include user testing in the following contexts: the development of a website and mobile app in the immigration sphere, the rollout of a pro bono mobilization website, content development for a statewide website, and enhancements to user experience when navigating online forms for courts.

Panelists:

Tony Lu, Immigration Advocates Network
Candice Farha and Melissa Nolte, Kansas Legal Services
Dina Nikitaides, Illinois Legal Aid Online
Claudia Johnson, LawHelp Interactive

Moderator: Mike Grunenwald, Pro Bono Net

This recurring favorite will feature 50 tech tips focused on project management, collaboration and communication. We will also include a segment with “homegrown” tools and resources developed by and for the legal aid community, and crowd-source tips from community listservs. As in years past, we would specifically look to engage emerging leaders in the legal aid technology community to present on this panel.

Panelists:

Reece Flexner, DC Bar
Samantha Kyrkostas, Illinois Legal Aid Online
Wilneida Negron, Florida Justice Technology Center
Jenny Singleton, Legal Services State Support

Moderator: Jillian Theil, Pro Bono Net

In this workshop we explore how evaluation approaches are coming of age for technology projects. Our panelists share evaluation approaches from other fields and contextualize them to legal services tech. We also discuss evaluation design while doing evaluations in a resource constrained environment

Panelists:
Tara Lee Saylor, Q2 Consulting
Valerie Oliphant, SIMLab
Keith Porcaro, SIMLab

Moderator: Claudia Johnson, Pro Bono Net

This recurring favorite will feature 50 tech tips focused on project management, collaboration and communication. We will also include a segment with “homegrown” tools and resources developed by and for the legal aid community, and crowd-source tips from community listservs. As in years past, we would specifically look to engage emerging leaders in the legal aid technology community to present on this panel.

Panelists:

Reece Flexner, DC Bar
Samantha Kyrkostas, Illinois Legal Aid Online
Wilneida Negron, Florida Justice Technology Center
Jenny Singleton, Legal Services State Support

Moderator: Jillian Theil, Pro Bono Net