LawHelp Support Portal
Welcome to the LawHelp3 Admin Manual and Support Portal! This contains a full admin manual, key resources for preparing and and administering your LawHelp site, as well as information on recent code updates and bug fixes.
Need further help? Contact the LawHelp Help Desk!
Need help with admin function, have a suggestion for a new feature, or need to report an issue with your LawHelp site? Email our Help Desk at email@example.com. Need more information on how to report a bug? Check it out here.
Looking for the latest release notes? Visit our LawHelp administrator's blog
Need Help in a Hurry? Quick Start Guides are Here!
Need help in a hurry?
These are quick step by step guide that will help you quickly create content on your site.
Organizing LawHelp Site Content - Core Concepts
There are some unifying themes of your LawHelp site, content types and content organization are important to understand on a higher level, before we dive into the specifics of each.
Check out our "Nuts and Bolts" training to see a recording and presentation on the LawHelp Admin Dashboard. This was part of our 2014 LawHelp.org probono.net Training Series. You can also check out our video training on Accessing LH3's new administrative tools.
Anatomy of a LawHelp Site
How do users see and interact with your LawHelp site? What are common navigation paths, and what should you be on the look out for? This section will guide you through the user's experience of your LawHelp site.
- Public Navigation
- Your Admin Dashboard
- Universal Analytics Toolkit (for understanding and reporting on site metrics)
Check out our "Nuts and Bolts" training to see a recording and presentation on the navigation flow of LawHelp. This was part of our 2014 LawHelp.org probono.net Training Series. You can also check out our video trainings Introduction to the new resource manager and Introduction to the new organization manager.
Features of LawHelp's Admin Dashboard
From your admin dashboard you can create, edit and delete resources, organizations, topics, channels, tag types, regions, service types as well as other settings on your site. To access this part of your site, you must have administrative access. To request a access, please email firstname.lastname@example.org. Once you have your username and password, you can then click on the "Admin" link at the bottom of your site or go to your state sites' url /admin and log in.
Check out our "Nuts and Bolts" training to see a recording and presentation on the LawHelp content and labels below. This was part of our 2014 LawHelp.org probono.net Training Series. You can also check out Introduction to tagging, content pages and widgets
The following articles may be helpful to you as you create content and labels on your site.
Thought of great enhancement, and want to let us know? Come across an issue with the site and need to report it?
To find the latest code releases, past releases or a list of LH3 known issues past code releases or a list of known issues on LH3, check out our LawHelp Administrator Blog. You can also catch up on project updates from LawHelp Coordinators calls in our Library, and stay abreast of updates by joining the LawHelp coordinators' listserv.
We also welcome all feedback at email@example.com! To make it easier, take a look at our check list of what to include in your support emails. It's not a definitive list, and certainly we respond to all emails you send us!