Welcome to the 2014 LawHelp.org and probono.net Training Series. Below you will find a list of upcoming trainings in this series. The materials for each training will be posted on this page, below this list. Please note that each training will cover a offering of one platform, either LawHelp or probono.net. This is indicated in the title of each training. Click on each training title for a full description of the training and registration link. If you have any questions, please do not hesitate to contact us at info@probono.net.

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2014 LawHelp and probono.net Training Series: Understanding and Gathering Web Analytics

Both the LawHelp and probono.net sites have powerful tools to help you collect information on your site. Join us as we review LawHelp and probono.net reporting tools, Google Analytics, and other tools to help you collect useful information about your site. At the end of this session, you will be able to:

- Identify metrics that may be useful to your site
- Access LawHelp and probono.net reports
- Access standard and custom reports and dashboards on Google Analytics

2014 LawHelp and probono.net Training Series: Beyond Reporting - Data and Analytics

Building off the probono.net and LawHelp.org Understanding and Gathering Analytics session and the LSNTAP Visualizing your Data Through Dashboards session, once you know what you are collecting and how to collect it, translating your data into a story for your stakeholders can revolutionize the way you talk about your program and website.  Telling a story with your site’s data can change the way your staff, board, funders and other community members think about and interact with your site.  Join us as we explore effective ways to take your data beyond reporting and make it part of your ongoing site strategy  At the end of this session, you will be able to:

- Storyboard a specific concept and/or set of data
- View several statewide website examples of data visualization
- Access third-party tools to help you present your data to your stakeholders in a meaningful way.

2014 LawHelp and probono.net Training Series: Developing a Community Outreach and E-Marketing Strategy

Building off of the previous sessions in the series, join us as we talk to various partner sites about their outreach efforts on their probono.net and LawHelp sites.  We will focus on the how of these efforts, from planning considerations to cost to utilizing tools and support provided on the platforms. We will review both off and online strategies to get the word out about your sites to private attorneys, legal aid agencies, courts, the community and other stakeholders.  At the end of this session, you will be able to:
- Identify a variety of outreach options, including e-newsletters, social media, and traditional marketing methods
- Begin or continue a coordinated outreach plan
- Access numerous outreach materials for adaptation to your site.


  • Danielle Rebar, Northwest Justice Project
  • Mike Monahan, Georgia Legal Services Program

2014 LawHelp and probono.net Training Series - Letting your Content Roam: Tools and Strategies for Community Content Partnerships

Drawing users to your LawHelp site is only one way to reach your clients and community partners. With the ability to 'widgetize' your content on external sites, create dedicated mini-portals for specific user groups and provide LHI interviews embedded on your LawHelp site, you can reach users where they start their search for help online or in the community. We will speak to several administrators who have used these and other features to create new access points to LawHelp resources for self-represented litigants, court staff and community advocates such as librarians. At the end of this session, you will be able to:

  • Identify the different content syndication features available to you.
  • Utilize the External Widget, Mini Portal and LHI Widget features to serve a variety of users.
  • Pursue several models of community, court and self-represented litigant engagement using the content syndication features

2014 LawHelp and probono.net Training Series - Capturing and Presenting Training Resources on your probono.net site

Developing resources in an easy to use, engaging format is important to increase your site's usability.This training will cover different probono.net site tools and strategies to create and present essential content on your site, with an emphasis on presenting training materials and integrating multimedia. We will feature various examples from the community, and provide best practices and recommendations on how you can get creative with your own resources! At the end of this session, you will be able to:

  • Take advantage of probono.net site tools such as custom resource pages, flex content pages, and more to create site content.
  • Utilize various forms of multimedia and understand how to integrate them to your site
  • Generate ideas on creating your own materials after learning about best practices and community examples


  • Adam Friedl, Pro Bono Net
  • Ken Ramsey, Immigration Advocates Network

2014 LawHelp and probono.net Training Series: Mobile Delivery Strategies Using LawHelp

Are you curious about optimizing your content and your site for mobile users? This session explores mobile delivery strategies using LawHelp, including creating content for mobile environments and using the LawHelp mobile platform to serve mobile users. We also focus on the current LawHelp SMS (text messaging) pilot campaigns, and how they are enabling states to share content with users via text message. At the end of this session, you will be able to:

  • Utilize tools to optimize your current site content for mobile users
  • Begin or continue the process of creating your own mobile site
  • Identify opportunities to deliver content via text messaging

Featuring Mike Monahan, Pro Bono Project of the State Bar of Georgia and Mike Grunenwald, DC Bar Pro Bono Program.

2014 LawHelp and probono.net Training Series - Refreshing your probono.net Site’s Content and Design

This training will provide you with strategies for giving your site a facelift - from content review and cleanup to content syndication to streamline your site's design. This session will feature examples from the community and is ideal for probono.net admins interested in utilizing summer volunteers or interns to expand and improve your site. At the end of this session you will be able to:

  • Develop a plan for updating your site (which can utilize summer interns and volunteers)
  • Understand how to use probono.net tools, such as the shared content tool and widgets for freshening up your site
  • Understand easy, low-cost ways to updating the look of your site


  • Carol Austin, Charity Assist
  • Elizabeth Weaver, Montana Legal Services Association 

2014 LawHelp and probono.net Training Series- Creating and Organizing Content for your LawHelp Client Community

Building off the Nuts and Bolts training, we will take a deeper dive into how your LawHelp site is organized, what the underlying information architecture is, and some best practices when it comes to creating and displaying content. We will explore a few different models of content creation and organization, and several site partners will share their experiences. At the end of this session, you will be able to:

  • Identify different methods of organizing and displaying content
  • Create user- and administrator-friendly strategies for organizing and maintaining content
  • Begin or continue your site's content curation project

Featuring Danielle Rebar of Northwest Justice Project and Mary Rea of Legal Services State Support

2014 LawHelp and probono.net Training Series - Using your probono.net Site to Recruit and Mobilize Volunteers

Building off the Nuts and Bolts Training, we will explore methods for effectively utilizing the tools on your site for volunteer attorney recruitment. This session will cover how partners in our community are using probono.net tools such as the mailings tool, opportunities guide, new cases tool and more to reach out to pro bono lawyers. At the end of the session you will be able to:

  • Identify how various probono.net tools can be used to recruit volunteer attorneys
  • Understand how partners in our community are using these tools
  • Understand how these efforts can fit into a larger outreach and recruitment strategy


  • Mary Meixner, American Bar Association
  • Barbara Siegel, Volunteer Lawyers Project 

2014 LawHelp and probono.net Training Series - Nuts and Bolts of your probono.net Site

Get back to basics and join us as we walk though core functions of the probono.net platform, covering all the tools that are available and how to use them. Perfect for anyone looking to brush up on their admin skills, learn something new about the platform, or for a new admin to start their learning process. At the end of the session you will be able to:

  • Identify the different tools that exist on the probono.net platform, such as the listserv tool, flex content pages, resource reports, and custom resource pages
  • Utilize these tools to organize and create content, and engage members
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