Online Intake has been a highly popular LSTNAP/PBN Community Training series topic for the past two years. This year, we look at a new capacity, called triage, that can help make intake more efficient and robust by guiding litigants to the most appropriate resources and services. This webinar reviews the differences between intake, online intake and triage, explore and how expert systems can help maximize limited resources while improving client services. We will hear about robust online intake and triage projects underway or planned in Washington, DC, Illinois, Massachusetts and New Mexico.

For more information on this webinar, visit the Connecting Justice Communities blog!