LSNTAP Community Training Series - Evaluating Online Intake: What are we learning?

Topics:
  • Training

Date: Wednesday, September 19, 2012
Time: 1 pm ET / 12pm CT / 11 am MT/ 10 am PT

An informal survey of the legal services community last year showed that almost 30 organizations were now using some type of online intake system to help screen and review eligible new cases. A few of those programs have now had systems in place for at least a year. What is our community learning about online intake? What are the data point we are using to measure success and make changes to these systems after they have been in place? How have intake staffing models changes over time? This 90-minute training will discuss the formal, and anecdotal, data on how online intake is transforming our delivery of legal services.

Presenters:
Debra Jennings, Advocates for Basic Legal Equality
Craige Harrison, Utah Legal Services
Robert Stroud, Legal Services Alabama

Register: https://www4.gotomeeting.com/register/639165199

For questions about these trainings, please contact Allison McDermott of Pro Bono Net at amcdermott@probono.net or (212) 760-2554 x483, or Brian Rowe of Northwest Justice Project at brianr@nwjustice.org or (206) 395-6094 or through LSNTAP.org chat.