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Servicer Case Escalations Webinar

Wednesday April 24

  • By: Departments of the Treasury & HUD: Making Homes Affordable Program
  • Time: 2:30 PM - 3:30 PM
  • Time Zone: Central Time (US & Canada)
  • Location:
    Webinar (Live)
  • Contact:
    Departments of the Treasury & HUD
  • Website:

This live Webinar, designed for SPA servicers for Non-GSE loans, discusses the Case Escalation Process as it applies to MHA Programs. The Webinar overviews: (1) the process required for handling certain borrower inquiries and disputes related to the MHA Program, and (2) how servicers should work with the MHA Support Centers or Third parties to resolve an Escalated Case.



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