Housing Coordinator – Housing Justice Tenant Defense

Job Description
The Legal Aid Society’s Civil Practice is seeking Housing Coordinator to join the Housing Unit in the  Brooklyn Neighborhood Office and Harlem Community Law Office. Reporting to the Housing Director, Housing Coordinator will work with the Housing/Housing Benefits Supervising Attorneys; Office Managers and their teams; case handlers; and the Civil Grants & Contracts Team to ensure quality assurance for all housing and related benefits cases in the borough. The Housing Coordinator will also work with the Housing Director, Housing/Housing Benefits Supervising Attorneys, Grants & Contracts, and the Office Management team to establish efficient systems for data collection and updates.



  • Oversee and ensure collection of data for grants/contracts
  • With Office Management team ensure that all cases, including associated benefits cases, are entered within one week of intake
  • Periodically update the housing team on any changes or updates in data collection required for housing grants
  • Once registered, work with the case handlers to ensure that all cases are timely updated with data required for grants management including accurate service levels, completed DHCI (Declaration of Household Composition and Income) forms, other information needed to establish eligibility and outcomes; and are timely marked as ready for closing in the case management system
  • Work with case handlers to upload all documents needed for programmatic audits in the case management system within one week of intake and before case closing
  • Responsible for overall quality assurance in the case management system including cross-refencing LAS data with OCA data and NYSCEF (New York State Court Electronic Filing System); finding any duplicate cases or clients; ensuring that all cases where case work is complete have been closed; etc
  • Once casework is completed, coordinate with the Office Management team to ensure cases are timely closed and archived
  • Following-up with and/or interviewing clients to obtain information needed to properly enter and/or update cases, as needed
  • Utilize Microsoft 365 and its apps (Microsoft Forms, etc.,) as useful tools for creating or innovating efficient data-tracking systems
  • Provide input into performance evaluations of staff
  • Other duties as assigned

Required Documents
Please submit these documents as a single combined PDF when you apply via the LAS (Legal Aid Society) Recruitment Portal.

  1. Resume
  2. Cover letter

Location: Citywide


  • Bachelor’s degree in a relevant field or work experience consistent with the position
  • Ability to work in a team setting including strong communication and follow-up skills
  • Experience working in a fast-paced environment
  • Ability to manage relationships and effectively communicate with Office management team; case handlers; and Civil G&C team
  • Highly self-motivated and able to work independently
  • Demonstrated ability to accurately and quickly gather data, compile information, and keep accurate records
  • Excellent organizational skills
  • Excellent computer skills including Office 365 and all Microsoft Office programs, especially Microsoft Excel (pivot tables, etc.), and demonstrated ability to work with databases
  • Excellent judgement, including ability to handle sensitive or confidential information
  • Ability to multitask


The posting reflects the range of potential salaries for the role. The specific salary offers will be dependent on candidate qualifications, including collectively bargained salary steps for unionized roles.

Salary Range/ Salary:  $68,999



The leadership of The Legal Aid Society believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Salaries for our unionized jobs are governed by our Collective Bargaining Agreement. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if, an offer is made.



The leadership of The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients, to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us.


All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process. For technical difficulties or questions regarding this posting, please email jobpostquestions@legal-aid.org.


As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.


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