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NLADA Conference--NLAAN Panels

Thursday December 06 -
Sunday December 09 2012

  • Time: 9:00 AM - 5:00 PM
  • Time Zone: Central Time (US & Canada)
  • CLE Credit
  • Location:
    Chicago, United States
  • Contact:
    Amy Kim

Serving Limited English Proficient Clients and Working with Interpreters 101
12/6/2012 at 10:30AM-12:00PM
This workshop on basic service delivery to limited English proficient communities will discuss the basics of language access, how to effectively use interpreters in a legal setting, and the elements of a good language access policy. Panelists: Amy Taylor, Legal Services NYC; Moriah Nelson, Volunteer Lawyers Project (MA); Ann Kim, Legal Aid Foundation of Los Angeles.

Advanced Issues in Serving Limited English Proficient Clients
12/6/2012 at 1:30PM-3:00PM
This advanced workshop will discuss innovative best practices that move beyond a good language access policy. Topics will include: recruitment/retention of bilingual staff, staff training/assessment, integrating mandatory obligations with program resources, and outreach strategies. Panelists: Silvia Argueta, Legal Aid Foundation of Los Angeles; Lillian Moy, Legal Aid Society of Northeastern New York; Cathy Carr, Community Legal Services of Philadelphia; Ann Kim, Legal Aid Foundation of Los Angeles.

Effective Language Assistance Services, Policies, and Technology Tools
12/6/2012, at 3:45PM- 5:15 PM
This workshop will review requirements of an effective LEP policy for legal service providers in program offices and at Self Help Centers. It will also explore technology tools, resources, staff training; and approaches to providing high-quality legal services to the LEP and low-literacy populations. Panelists: Jeff L. Hogue, Legal Assistance of Western New York; Maria Palomares, Neighborhood Legal Services.

State and Local Language Access Campaigns: Strategies to Obtain Compliance
12/7/2012 at 8:30AM-10:00AM
This session will present on the federal mandates and discuss enforcement strategies in the public benefits context, by examining four distinct strategies aimed at achieving state and local agency compliance with language access mandates including 1)legislative advocacy, 2)litigation, 3)civil rights complaints, and 4)administrative advocacy. Panelists: Amy Taylor, Legal Services NYC; Maria Palomares, Neighborhood Legal Service; John Freeman, Legal Services State Support (MN).

Language Access in the Courts: Advocacy and Collaboration
12/7/2012 at 10:30AM-12:00PM
The ABA Language Access Standards were adopted in February 2012 and provide an opportunity for legal aid attorneys and public defenders to advocate and collaborate with their courts so that language access services are provided for LEP litigants/clients. This session includes an overview of legal requirements and a brief description of advocacy at the national and local levels. Panelists: Adela Carlin, Legal Assistance Foundation of Metropolitan Chicago; Teri Ross, Illinois Legal Aid Online; Laura Abel, National Center for Access to Justice at Cardozo Law School (NY); Gillian Dutton, Seattle University School of Law.
Current Federal Government Efforts to Increase Language Access
12/7/2012 at 3:45PM-5:15PM
This session will cover both the current effort to enhance language access to federal programs, as well as enforcement efforts directed at recipients of federal funding. Presenters include representatives from federal government agencies. Panelists: Paul Uyehara, Department of Justice; Roger Ocampo, Department of Labor; Juliet Choi, Health and Human Services/Office for Civil Rights; Stacy Rodgers, Social Security Administration.

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