The Florida legal system is taking inspiration from an unlikely source: eBay.

The online auction website sends disputes through an automated process that doesn't involve employees until it's absolutely necessary, solving 90 percent of 60 million annual disputes without using manpower.

The Florida Commission on Access to Civil Justice is considering recommending a similar process for the first steps of common legal actions such as divorces and wills, said Florida Bar past president and commission member Greg Coleman. The goal is to reduce the financial burden of legal services for low- to moderate-income Floridians.