LiveHelp Statistics Collection Model Spreadsheet

Excel Spreadsheet for tracking the monthly statistics generated by LivePerson. Tracks LiveHelp usage, help by subject area, and survey results. Includes pre-populated totals and averages, as well as graphs of the data entered. Click XLS to download the file, click HTM to see what the worksheet looks like when filled out with sample statistics.

  • Attachment(s): XLS
  • Organization: Pro Bono Net
  • Author: Liz Keith at lkeith@probono.net
  • Date Created: November 02, 2008
  • Last Updated: November 02, 2008
Topics:
  • Technology