LawHelp Program Coordinator - June 2015
Position Overview
Pro Bono Net, a national nonprofit organization using innovative technology to increase legal assistance to low-income individuals, seeks a highly qualified candidate to join our team as LawHelp Program Coordinator, based in San Francisco. This full-time position will develop and maintain partnerships with nonprofit legal aid organizations in 26 states using Pro Bono Net's award-winning LawHelp.org platform to help low and moderate-income people find free legal aid programs in their communities, answers to questions about their legal rights, legal self-help tools, and more. This position will also help to define and oversee related product road maps. This is an excellent opportunity for candidates interested in growing innovative projects that empower the public with legal resources and self-help tools to improve their lives and enable legal aid organizations to have a stronger impact. To learn more about Pro Bono Net's programs and partners, visit http://www.probono.net/about/item.Mission.
Key Responsibilities
Partnership Development and Support
· Support the planning, expansion and maintenance of LawHelp.org websites with field partners in assigned states.
· Lead regular meetings with partners and facilitate bi-monthly calls of the LawHelp.org partner network.
· Provide regular technical assistance and training to partner organizations on LawHelp.org platform administration.
· Provide consulting to partners on content, outreach, collaboration and evaluation strategies.
· Identify project expansion opportunities and work with partners to grow their projects.
· Liaise with other PBN program staff to facilitate awareness and adoption of related technology innovations, including LawHelp Interactive and mobile strategies.
Product Management
· Help to define and oversee the web-based and mobile product road map for the LawHelp.org platform.
· Lead weekly meetings with the technology team to review, analyze and prioritize technical issues, and provide programmatic guidance on new functionality.
· Conduct requirements-gathering and assist with creation of requirements documentation for new features, as needed.
Capacity-Building and Program Administration
· Serve as project manager for LawHelp-related grants and manage project-level budgets.
· Contribute to fundraising activities, including assisting with grant proposal development, tracking and reporting.
· Maintain documentation for LawHelp.org administrators and develop new resources to facilitate adoption of best practices and new features.
· Collaborate with other PBN program staff to design and deliver in-person and webinar trainings for partners and the community at large on LawHelp.org and the transformative role of technology in legal services delivery.
· Maintain reporting systems to document work with each state in an efficient and effective manner.
· Participate in network and industry listservs to share best practices and support network-building.
Candidate Qualifications
· Undergraduate degree required; JD or advanced degree in a related knowledge field preferred.
· 2+ years experience working with public interest legal, pro bono or access to justice organizations preferred.
· A high level of comfort with technology and related problem-solving skills;
· Demonstrated ability to lead projects, work well with people, and foster collaboration.
· Confident and skilled communicator (written and verbal) particularly the ability to make technology understandable to people without a technical background.
· Detail oriented and highly organized, with ability to multitask, establish priorities and achieve results.
· Strong self-motivation and initiative required, with ability to thrive and be resourceful in a dynamic environment with new challenges to solve.
· Ability to work well with others and coordinate team projects involving on-site and remote collaborators.
· Willingness and ability to travel several times a year
Location and Benefits
This is full-time position with excellent benefits, including 4 weeks paid vacation. The position is based in Pro Bono Net's San Francisco office, located in the Thoreau Center in the Presidio. A free tenants-only shuttle is available for transit to the Financial District. Full-time employees in the Presidio are also eligible to apply for preferred Presidio housing.
Application Instructions
Email resume, three references, and cover letter to jobs@probono.net with LawHelp Program Coordinator in the subject line. No calls or faxes please. Application deadline of July 7, 2015, but applications will be considered on a rolling basis.
Pro Bono Net is an equal opportunity employer and all interested individuals are encouraged to apply. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation.