Pro Bono Net - Program Coordinator

February 2015

Pro Bono Net, a national nonprofit organization using innovative technology to increase legal assistance for the poor, seeks a highly qualified candidate to join our team as Program Coordinator. This position will develop and maintain partnerships with nonprofit legal aid organizations building innovative web-based resources to serve pro bono, legal aid and other public interest legal advocates, and help to define and oversee related product road maps.  This full-time position reports to the Program Director and will be based in Pro Bono Net’s New York City or San Francisco office, but a remote location will be considered for the right candidate.

Key Responsibilities

Program Development and Support  

• Support the planning, deployment and maintenance of probono.net advocate websites with state and national justice community partners.
• Lead regular meetings with partners and participate in project stakeholder meetings.
• Provide consulting to partners on content, outreach, collaboration and evaluation strategies.
• Identify project expansion opportunities and work with partners to grow their projects.
• Participate in a team developing and deploying an innovative online triage pilot; work with project partners and PBN staff to evaluate project and assess opportunities for replication.
• Liaise with other PBN program staff to facilitate awareness and adoption of related technology innovations, including LawHelp Interactive, LawHelp, Citizenshipworks and other virtual assistance platforms under development. 

Product Management

• Help to define and oversee the web-based and mobile product road map for the probono.net platform.
• Participate in weekly technology team meetings to review, analyze and prioritize technical issues, and provide programmatic guidance on new functionality.
• Assist with the development of new project proposals including requirements-gathering, the creation of requirements documentation, wireframe design, and other support as needed.

Capacity-Building and Program Administration

• Interface with other PBN staff to provide technical training, troubleshooting and support to project partners using PBN platforms.
• Collaborate with other PBN program staff to design and deliver both in-person and webinar trainings for partners and the community at large on PBN resources and the transformative role of technology in legal services delivery.
• Work as part of a team to maintain platform documentation and support knowledgebase.
•  Contribute to fundraising activities, including assisting with grant proposal development, tracking, and reporting.
• Maintain reporting systems to document work with each partner in an efficient and effective manner.
• Participate in network and industry listservs to share best practices and support network-building.

Candidate Qualifications

•  JD or advanced degree and 2+ years of relevant experience working with pro bono, public interest legal or access to justice organizations.
• Web-savvy and fluent in the discussion of web-based tools; demonstrated ability and strong interest in using technology to support innovative approaches to service delivery.
• Demonstrated ability to lead projects, work well with people, and foster and facilitate collaboration.
• Confident and skilled communicator (written and verbal) particularly the ability to make technology understandable to people without a technical background.
•  Detail oriented and highly organized, with ability to multitask, establish priorities and achieve results.
• Strong self-motivation and initiative required, with ability to thrive and be resourceful in a dynamic environment with new challenges to solve.
• Ability to work well with others and coordinate team projects involving on-site and remote collaborators.
• Willingness and ability to travel several times a year.
   

Application Instructions

Email resume, three references, and cover letter to jobs@probono.net with Program Coordinator in the subject heading. No calls or faxes please. Application deadline of February 20, 2015, but applications will be considered on a rolling basis.

Pro Bono Net is an equal opportunity employer and all interested individuals are encouraged to apply. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation.