Pro Bono Net, a national nonprofit organization, headquartered in New York, using innovative technology to increase access to justice, seeks a highly qualified candidate to function as a National Support Coordinator.This position will be based in San Francisco.
This position will provide targeted project consulting to nonprofit legal aid organizations developing and expanding legal resource websites to serve the public, lawyers, and pro bono volunteers.
Pro Bono Net (PBN) works in close partnership with other nonprofit legal organizations across the U.S. and Canada to increase access to justice for poor and moderate-income people. It does so by (i) supporting technology innovation by the nonprofit legal sector, (ii) increasing participation by volunteers, and (iii) facilitating collaborations among advocates working on similar issues or in the same region.
Thirty regions currently use PBN’s web-based tools to deliver self-help legal resources for the public and provide online support for legal advocates working on behalf of low income and other vulnerable communities. These statewide website projects engage legal aid and pro bono programs, courts, bar associations, law schools, libraries and social service organizations across the state to collaborate and coordinate on their development and use. To view existing sites, visit www.lawhelp.org and www.probono.net.
PBN seeks a National Support Coordinator to assist our partner organizations as they implement, maintain and expand their statewide websites. The National Support Coordinator will provide strategic, editorial and technology advice; work to increase involvement by groups and individuals with a strong interest in access to justice; and serve as a critical communication link to promote sharing of best practices between the states. Although the National Support Coordinator will troubleshoot site software issues with states, this is not a technology position. The National Support Coordinator will help website project coordinators in each state understand how to best generate and maintain legal content, work with project stakeholders, market and integrate their sites with service delivery, and evaluate their effectiveness. The National Support Coordinator will develop trainings and resource materials; facilitate regular meetings among state website coordinators; and conduct outreach to promote PBN’s work to diverse audiences.
Network Support and Consulting
Support the planning, deployment and maintenance of statewide legal aid websites.
Coordinate and lead regular meetings with assigned states.
Work with state partners to provide training, problem solving assistance, and support for new partner cultivation.
Facilitate discussions among service providers, courts, and community organizations within each state regarding knowledge management for statewide websites.
Facilitate use of support tools, e.g., email lists, model documents, online user guides and training materials, and content management tools.
Work with host organizations to identify opportunities for new content partnerships as well as to improve and integrate new features on the site (e.g., social media, document assembly, online intake, multi-media, live-chat assistance, etc.).
Training and Resource Development
Work with other PBN staff to continue development of existing project support program for state and national partners.
Conduct virtual and on-site trainings for partner organizations on site administration procedures and substantive project issues.
Make presentations at law firms, national and local conferences, and other venues around the country to gain support for projects and cultivate community partnerships.
Develop resource articles for state partners discussing site administration procedures and substantive project issues.
Maintain resources for an online support site for state partners.
Coordinate special program initiatives as needed, including coordination with national projects supported by PBN.
Assist in grant proposal development and reporting.
Administration and Partnerships
Coordinate and communicate closely with national PBN staff.
Participate in regular meetings with other industry and national partners.
Create and maintain reporting systems among multiple organizations to document work with each state in an efficient and effective manner.
Participate in national industry email lists.
Undergraduate degree required; graduate degree in a related knowledge field preferred.
2+ years experience working with public interest legal or related organizations.
Web-savvy and fluent in the discussion of web-based tools; demonstrated ability and strong interest in using technology to support innovative approaches to service delivery.
Demonstrated ability to work well with people and coordinate team projects.
Ability to foster and facilitate collaborations.
Strong public speaking and training skills.
Strong multi-tasking and prioritization skills.
Willingness and ability to travel several times a year
Based in San Francisco.
Pro Bono Net is an equal opportunity employer. Women, people of color, and people with disabilities are encouraged to apply. Email resume, references, and cover letter to email@example.com. Deadline is June 25, 2010.