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LawHelp Interactive Hot Docs 11.2.10 Code Push

 Pro Bono Net ("PBN") is updating the version of HotDocs that will run in the LawHelp Interactive platform, from version 11.2.4 to version 11.2.10. The upgrade includes stability and performance enhancements, which will support the increased use of LHI forms for by partners and those without attorneys creating legal documents.

The PBN tech team has worked closely with Capstone Practice in testing the new version of HotDocs. The top 10 HotDocs and A2J author interviews have been tested and no issues were discovered. In addition, interviews that benefit from other LHI capacities, like Connect, E-Filing, Next Steps, and Legal Server integrations have been tested and no issues have been found.

We are encouraging partners and those who publish LHI forms to test their most popular and/or high volume interviews--and or interviews that are key to partnerships or specific clinics or programs. We will be opening the  Staging(rebuildqa) server on Monday May 3, 2021 to Monday May 17, 2021 to allow for testing.

Once testing is completed--we will review any additional reports and address those--and then push the code to the LHI production system in June. We really encourage groups to test their forms as they have time during the testing period. Once the code is moved to production it will be harder to troubleshoot errors reported.

This  code push is possible with funding from LSC TIG 20004  to Ohio State Legal Services Association (OSLSA) that funds maintenance and improvements to the LHI platform. 

If you have questions about this you can reach out to Claudia Johnson ( 

Code Push Timeline

  • General LHI usability review: Completed April 23,2021
  • Announcement to the community and invite to test:  May 4, 2021
  • Testing opens to community : May 3, 2021
  • Review of reported issues: Ongoing, through May 17, 2021
  • Partner/Community Testing: May 3 to May 17, 2021
  • Production Deployment: June 2021 

Community Testing

Testing is now closed. We will be moving this to production in the next code push. We will notice the community via email ahead of the push. No HotDocs issues were reported during the testing phase.


The official community testing period opens on May 3, 2021.  Please test your interviews in our testing environment through from May 3-May 10, 2021.  The testing site does not have the same database of templates nor accounts of our environment, so you might need to upload before you are able to test them, and create accounts to upload and or test. If you are using LHI Connect you will need to replicate your Connect in the testing environment as well. Account approvals will be the same as in production--so we encourage you to start creating your testing accounts now. You don't need to wait until May 3 to start creating your testing accounts in rebuildqa. If you already have developer accounts and Connect accounts in that testing site, you don't need to create new ones. During this period we will be reviewing account approval requests daily--and if you account has not been approved within 2 working days, send us an email.  The redesign will be implemented into the production environment in June 2021. The exact date and summary of any issues resolved and notes will be shared via the lists before that code push.

Submitting Feedback:

As you test, let us know if you find any issue with the behavior of the interview. Please use this form report issues.  Thanks for visiting this page and your interest in this LHI code push. Feel free to email  Claudia Johnson with questions or comments.


Last updated: 5/24/2021

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