The Social Security Administration (SSA) has made many changes to its policies and procedures in response to the COVID-19 pandemic. These changes have been evolving as the pandemic drags on and SSA’s offices continue to be generally closed to in-person contact with the public. This webcast will provide an overview of the current status of SSA’s policies and procedures, with a focus on local SSA offices, and offer suggestions for how advocates can interact with SSA on behalf of low-income older adults during this unusual time.

Presenters:
• Kate Lang, Senior Staff Attorney, Justice in Aging
• John S. Whitelaw, Advocacy Director, Community Legal Aid Society, Inc., Delaware

A link with access to captions will be shared through GoToWebinar’s chat box before the webcast start time.

NOTE: Due to the high volume of participants, computer audio will be the only option to listen to the presentation.

This webcast will be recorded & available on our website. The recording & training materials will also be emailed to all registrants within a few days after the training.

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