The Art & Science of Interviewing Pro Bono Clients 2016

  • ALL DAY
  • By: Practising Law Institute
  • http://www.pli.edu/Content/OnDemand/The_Art_Science_of_Interviewing_Pro_Bono/_/N-4nZ1z10xj8?t=LJU5_8AM15&utm_campaign=LJU5&utm_medium=EMAIL&utm_source=8AM15&ID=278329
Topics:
  • Community Education/Outreach
  • Training (non-CLE)

Why you should participate
Asking the right questions in the right way can start your attorney-client relationship off on the right note and prevent unnecessary frustration. This skill is especially important when working with pro bono clients who have had limited experience with the legal system or face other barriers. PLI's latest massive open online course (MOOC) is free to anyone who wants to learn more about how to master the art and science of interviewing pro bono clients.

What you will learn
You will learn the science of collecting information, including:
•Preparing properly for client interviews
•Asking your client the right kinds of questions in the right order to get the information you need
You will learn the art of collecting information, including:
•Framing your interview questions and responding to your client's answers
•Identifying behaviors to use and avoid when interviewing clients
•Creating an environment where your client feels comfortable sharing the tr

  • CLE Credit Comments: PLI’s on-demand Interactive Learning Center programs qualify as “online” credit. Attorneys are limited to 6 credits of online programs per reporting period.
  • Contact:
    Practising Law Institute
  • Website: www.pli.edu