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Dispute Resolution Services, Inc.

  • To Volunteer, Contact:
    Leo Florian
    (413) 787-6480
  • Organization Type: Other nonprofit/community based organization

Dispute Resolution Services, Inc. (DRS) has been providing mediation services to the communities and courts of Western Massachusetts. One of the largest non-profit alternative Dispute Resolution centers in the state, DRS has resolved thousands of disputes through mediation and trained hundreds of individuals to mediate successfully.

The non-profit (501c3) organization is led by a diverse Board of Directors consisting of six individuals, all of whom reside in the Springfield area. Mediation services are provided by 61 trained and certified Volunteer Mediators. Of this group, DRS is served by a pool of 38 certified pro-bono, attorney-mediators who actively participate in case management, referral and actual mediation services. The training and referral support of this group of pro-bono, attorney-mediators has been developed and supported through previous IOLTA grants. With its strong referral relationship with area local governments, courts and its violence prevention programs in the Springfield Public Schools, DRS serves a demographically diverse group of clients.

  • County(s) of Volunteer Opportunity: Hampden
  • Area of law: various
  • Populations Served: Low Income
  • Opportunities For: Lawyers
  • Malpractice insurance is provided for volunteers: No
  • Training Provided: Yes
  • Training Required: Yes
  • CLE credit for trainings: No
  • Training / Supervision Comments: Volunteers must be trained and certified in mediation.
  • CLE credit for pro bono: No
  • Mentoring or supervision offered: No
  • Volunteer lawyers need to meet a caseload or hours requirement: No
  • Types of projects in need of Pro Bono help: Alternative dispute resolution (ADR), Client intake and screening
  • Other Project Types: mediation
  • Volunteers may participate long-distance: No
  • Other Opportunities: mediators
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