Frequently Asked Questions
Below are some of the commonly asked questions we are getting about the mobile site. This page will be updated as we receive more questions. If you have questions feel free to reach out to your contact person at Pro Bono Net, or contact us as email@example.com.
Do analytics work on the mobile site?
Yes, we will set up an account on Google Analytics and assist you in utilizing this tool.
Can we make content available in languages other than English?
While we currently can only support English language mobile sites, through a TIG grant partnership with Legal Assistance of Western New York and LawHelpNY we are currently creating an Spanish Language version of the mobile platform. More information will be forthcoming.
I've heard about a mobile responsive site. Is this different from the LawHelp mobile site?
A fully mobile responsive site is one where the site detects when it is accessed by a mobile device (typically a tablet or a mobile phone), and changes the layout of the site so a mobile user can view it more easily on their device.
The mobile site we provide is responsive in the sense that it can detect when a mobile user is viewing it, and will open your mobile site rather than your full version site on a smartphone. Tablet computers will open your full site without a need to change the layout.
Rather than assuming viewers should see all of your site's content we allow you to customize the content that is available to your viewers. Often the content on LawHelp sites contain long pdf booklets or links to sites that are not optimized for mobile. If you used a fully mobile responsive site, pdfs would not be changed, and would still be difficult to view on a mobile device. It also would not impact other sites you link to. Please look through Content Considerations for more information on these issues.
Is this a new site? Will I have to maintain two separate sites?
No. Think of the mobile interface as simply another access point that looks different, with different options. It can have as many or as few resources and organization profiles as you set, but if you change the content module in your full site, it will automatically change the content on your mobile site, unless you set it differently.