SWEB Support Site

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• QuickStart Guide to Creating a Resource
• QuickStart Guide to Creating an Organizational Profile

LH3 Administrator Trainings:

• Accessing LH3's new administrative tools
• Introduction to the new resource manager
• Introduction to the new organization manager
• Introduction to tagging, content pages and widgets
• Read the LawHelp redesign blog for updates, tips and new site highlights

Mini Portal Set Up Form

Create a mini-portal page using this set-up form and these tips.

Code Your Content

• Easily access the NSMI codes

Reporting and Analytics

• Download historical usage reports from LawHelp v2.0

Learn about Google Analytics, the web analytics solution for LH3

• Getting started with Google Analytics - Help Center
• Tutorial: Guidelines to Interpreting GA reports
• Tutorial: Page Views, Visits and Visitors
• Tutorial: Understanding Time Metrics
• Tutorial: Traffic Sources
• Other Google Analytics tools, plug-ins and tips

LawHelp Mobile Toolkit

As more and more low and moderate income individuals are using their mobile devices- such as cell phones- as their primary internet access point, Pro Bono Net and Montana Legal Services Association, through a TIG grant, have created a mobile platform for LawHelp to allow users to access state websites on these devices.

• Check out our Guide for Integrating MultiMedia into ProBono.net
• Review specifications for custom site logos
• Find sample photos for your homepage and subtopic pages
• Find images and image editors on line

Law Help's Language Access Initiative

Pro Bono Net is committed to making content on our partner sites accessible to all residents, regardless of fluency in English. To this end, we offer quarterly LawHelp Language Access Minigrants inviting partners to request website content be translated into languages other than English as well as a bank of easily adaptable translated website content.

Reaching Limited English Proficient Clients (LEP)

Resources from the ProBono Net Library to reach LEP clients.

Code Releases

• Find the latest code releases, and all past releases as well
• A list of LH3 Known Issues

Staying In Touch

• Read the LawHelp redesign blog for updates, tips and new site highlights
• Catch up on project updates from recent LawHelp Coordinators calls or in the LawHelp Rebuild Library folder

Need further help? Contact the LH3 Help Desk!

Need to report an issue with your LH3 site? Email our LH3 Help Desk at support@lawhelp.org.

Marketing Your Launch

• Announce your new site using this sample email to stakeholders, press release and marketing checklist.

Press Kits

• Mobile Website PressKit

Marketing Materials

• View a PDF of LH3 Icons.
• Check out our library of other marketing materials.

Libraries and Access to Justice

In the fall of 2012 Pro Bono Net produced the Libraries and Access to Justice Webinar Series to increase awareness among librarians and community stakeholders about online access to justice resources that are available to them, how librarians can access and utilize those resources to better educate and assist their patrons with legal needs, and models for legal aid-library collaborations to connect people with legal information.

LiveHelp Administrator's ToolKit

This guide has been developed to give you a working knowledge of the LivePerson Administrator's Console in order to assist you with transitioning into your new role. The Admin Console is the most important component to implementing a LiveHelp program. It is the means by which all content is developed and controlled for LiveHelp.