Excerpt: Over the past few months and for the foreseeable future, major law firms are experiencing unprecedented contraction and change. Unlike other recent recessions, where counter-cyclical practices have enabled firms to remain steady, virtually all practice groups and geographical locations have been affected by the current global economic crisis. In the midst of this unrest, anxiety, and uncertainty, it is heartening to see law firm leaders focusing on pro bono as an important issue on their agendas and a problem-solving tool available to them.